Welcome back to Holgates Cottage Collection

Our holiday cottages are now open and we are excited to be welcoming back our guests, allowing you to stay in our splendid self-catered holiday cottages in Silverdale, Arnside and the surrounding areas. On this page, you will find details on what has changed to keep everybody safe and the ‘new normal’ we are now getting used to. We suggest checking in on this information regularly.

There is nothing more important than the safety of people visiting our parks. Over the last few months we have been working hard to adapt our facilities, discovering ways to keep everyone safe with as little impact on holidays as possible.

Checking In

If staying in Hollins Cottage, please check in direct with the park. Otherwise, we ask you visit our main reception at Silverdale Holiday Park to receive your keys and learn more about what’s new at Holgates.

Additional Cleaning Procedures in our Cottages

We have new cleaning procedures and precautions across our holiday cottages, learn more via the link below

Additional Cleaning Procedures – Cottage Collection

Do I need to wear a mask?

It is now compulsory to wear masks in shops, as a result we will be asking all visitors using our on-site shops to wear a face covering.

When is your pool at Silverdale Holiday Park re-opening?

Following government guidance, we are allowed to re-open our pool from Saturday 25th July. Initially this will be for owners and holiday bookings only, full details on the additional safety measures are below.

Pool Open Daily 9am – 9.30pm (last entry 9pm)

Guests are limited to a 40 minute honesty swim to ensure everyone has fair access to the facilities.

  • All users of the leisure club must be swim ready on entry to the leisure facility.
  • All pool users must gain entry to the pool facilities to the rear of the building once details are provided for track and trace, you will be allocated a cubicle to change in, clothes MUST be put in a locker (50p required). All users of the swimming pool are to use the showers on poolside prior to entering the pool.
  • All children under the age of 16 must be accompanied by a responsible person of 16 years or above at all times whilst using the leisure facility. The responsible person must go into the water with the child/children they are accompanying remain with them at all times. No play equipment, including balls, inflatables, woggles, noodles etc. are permitted in the pool. The pool has implemented a no diving, no jumping policy at this time.
  • Buoyancy aids accepted under this policy are those that fully support the child’s weight in the water & remain secure in and out of the water. E.G. Arm bands, float suits any buoyancy aids that are hand held are NOT considered appropriate.

Adult to child Ratios in the Swimming Pool

1 Adult to 2 Children – Children under the age of 16 years must be accompanied into the pool at all times by a responsible adult (Over 16 years)

1 Adult to 1 Child – Children under the age of 4 years must be accompanied into the pool by a responsible adult.

1 Adult to 2 Children – However in the event any child under 4 is wearing a suitable buoyancy aid.

What facilities will be open at Silverdale Holiday Park?

✔ Bar & Restaurant (First come first served dining & takeaway)
✔ Reception
✔ Outdoor Play Areas
✔ Shop (6 people max & pre-order for collection coming soon!)
✔ Arcade Games
✔ Swimming Pool (Saturday 25th July onwards)
✔ Gym

What is still closed?

The below facilities will remain closed until further guidance on re-opening our parks is issued.

❌ Sauna & Steam Room
❌ Indoor Play Area
❌ Bowling Lanes

We have been awarded ‘Good to Go’ status, recognising the changes we have made across our parks & locations to keep everybody safe. Learn more about the Good to Go scheme here.

We need your help

In order to keep our parks open during current events, we ask that if you visit our parks you adhere to our guidelines and be respectful of other guests and social distancing rules.

Safety measures being introduced

We have introduced the following measures to ensure the safety of our guests:

✔ We have strict hygiene routines across our cottages in addition to the already thorough cleans we carry out daily
✔ Social distancing measures have been put in place around our parks if you are visiting. This will include all facilities operating at a lower capacity with floor markings in areas where there is likely to be a queue such as our park receptions and shops
✔ Safety screens are now in place in all areas necessary, including our main reception and bar as we look ahead to opening more and more facilities
✔ Hand sanitisers have been placed around our parks for customers to use
✔ You will also find information throughout our parks and buildings explaining the safety precautions all visitors to the parks must work towards

Do

✔ Enjoy your cottage and their outside areas.
✔ Enjoy the villages surrounding our cottages, observing social distance at all times.
✔ Bring soap, hand sanitiser, gloves, toilet roll and disinfectant (just to be on the safe side & especially if it will make you feel more comfortable).
✔ Remember we are here! Our team are always happy to help if you have any queries or concerns.
✔ If ordering takeaway food from Silverdale Holiday Park, maintain social distance whilst collecting.

Please do not

❌ Meet or gather with friends in a social group.
❌ Invite or entertain visitors.
❌ Allow children to roam unsupervised outside the boundary of your cottage, so that they do not break social distancing rules (even if it is by accident!)

Please take your own precautions when playing and spending time outdoors if visiting our holiday parks nearby, supervising children where you feel necessary.